How we Work
At FilWorX, we will intensify your business’ efficiency. Work with us and discover how success looks like!

At FilWorX, we will intensify your business’ efficiency. Work with us and discover how success looks like!

Don’t know which direction to go? Let FilWorX handle your steering wheel by just following this simple seven-guide:

1: Identify your business needs.

What specific type of virtual assistant (VA) do you need? Do you require someone who can help you manage your schedule, update your social media accounts, write your reports, or develop your web site?

Here at FilWorX, we have specialized and industry-trained virtual assistants that can help you outstandingly execute all your unique business tasks at the drop of hat. We have VAs that are specifically trained to carry out administrative tasks, live chat customer support, data processing, social media marketing, writing, web development, and graphic design. You can check Virtual Assistance to learn more about the different services we provide or you may speak with one of our agents.

What happens during the free consultation?

During the phone consultation, we will discuss with you your business needs. We will suggest key points that are beneficial in sustaining your business and in managing your daily tasks.

We will identify with you the tasks and responsibilities that you can most comfortably assign and skills that you expect from your Virtual Assistant. We will also ask you about your availability and preferred schedule. In doing this process, we will be able to identify the right package, as well as the perfect VA that will match your prerequisites.

2: Choose your package.

FilWorX offers five flexible packages. These packages (Sapphire, Emerald, Ruby, Diamond, and Pearl) differ in terms of the number of work hours, number of staff, and type of service. The first four are standard packages. If none of them suits your needs, choose “Pearl” to have a customized package. You may get in touch with our Sales and Support team or send us your message to get more information about the list of VA tasks we can offer. If you need either a particular, combined, or multiple tasks, you may send a job description or a scope of desired tasks to our Sales and Support agent or through our contact form.

3: Request your 30-day FREE trial.

Because we want to guarantee your satisfaction, we offer a 30-day free trial on all our VA services. This free trial will help you test the waters and see if our team fits and meets your distinct business requirements. You have the option to either continue or cancel the service during the one-month trial period.

To begin with the free trial, you must register by clicking any “Start Free Trial Now” button on the “Rates” page.

However, you may skip this step and go directly to step 5. Meet your assigned VA if you do not wish to have the free trial.

4: Confirm your registration.

After registering for the service, one of our Sales and Support agents will get in touch with you no more than 24 hours to discuss and verify your project information, desired work schedule, and our terms and conditions. We will review your requirements and evaluate appropriate candidates from our pool of dedicated and well-equipped virtual assistants. You may also choose to interview a list of all our recommended VAs and make a personal choice. Interviews can be done via video conferencing (Skype), phone, chat, or e-mail.

After choosing the right VA, you and our management team will discuss how the work will be delegated, conveyed, implemented, monitored, and recorded. We can also help you decide on the processes, appropriate technology, and resources to be used. We will send you a “30-day free trial” service agreement, which you must sign and return to us through fax or e-mail.

5: Meet your assigned VA.

You can meet your assigned VA via your preferred medium: video conference (Skype), phone, or e-mail. Like any typical first day of work, you may personally orient your newly assigned staff about your business, your goals, your responsibilities, and most especially the tasks you intend to delegate him/her. You may treat him/her like your own personal staff that you can depend on and entrust with all your daily responsibilities.

Our assigned VAs are trained and well-oriented to ensure the utmost care and confidentiality of all the data and tools you provide. All have signed a non-disclosure agreement (NDA) to ensure confidentiality and propriety of all the information they handle in accomplishing their tasks.

Meanwhile, to ensure quality service and to facilitate effectual monitoring of work progress, your VA will be listed on our own online management system. The said tool will help record work hours and send screenshots of the tasks performed to your e-mail.

6: Sign up for your package.

You will be given an option to continue or cancel the service at least ten (10) days before the expiration of the 30-day free trial. During this time, you will receive an e-mail and a form asking for your final decision, as well as your evaluation of the service. If you wish to continue, our Sales and Support agent will contact you about your package preference via phone. Our agent will also discuss with you the payment and the service agreement.

Upon discussion and understanding of the terms and conditions, you will be requested to sign a “paid” service agreement for your order. You must send it back to us through e-mail or fax before the end of your trial period to avoid unnecessary interruptions in the ongoing workflow.

7: Enjoy your VA experience!

With an expert VA working for you, you can now relax, focus on all your core tasks, and take a break from all the brawls of every day work. You can already maximize your time and attend to more essential undertakings and errands.

What Can You Expect from Us?

  • You’ll get affordable and quality service.
    We will help your business succeed by providing quality service in the most cost-effective way.
  • You’ll have seasoned and expert talents.
    FilWorX has a team of diligent and proficient Filipinos providing business solutions to a wide range of clients across the globe. We offer a competent workforce that promotes professionalism, dependability, and success to your business.
  • You’ll be guaranteed of data security.
    We warrant that all data and/or tools you provided are treated with utmost care and confidentiality.
  • You’ll get what you want for your business.
    We understand your business needs. As much as possible, we will tailor our services to your specific requirements.

What Can You Expect from Us?
You'll get affordable and quality service.
We will help your business succeed by providing quality service in the most cost-effective way
You'll have seasoned and expert talents.
FilWorX has a team of diligent and proficient Filipinos providing business solutions to a wide range of clients across the globe. We offer a competent workforce that promotes professionalism, dependability, and success to your business.
You'll be guaranteed of data security.
We warrant that all data and/or tools you provided are treated with utmost care and confidentiality.
You'll get what you want for your business.
We understand your business needs. As much as possible, we will tailor our services to your specific requirements.